Atmospheric Water Generator, LLC (AwG), warrants this product to be free from manufacturing defects in workmanship or material, for a period of 1 years from the original date of purchase.  If within 1 years from the original date of purchase, this product fails due to defect in workmanship or material, AWG will replace the defective part with a matching replacement part*. The purchaser must contact the AWG Customer Service Department and provide a description of the defect and original purchase documentation. AWG may or may not request the warranted part returned to AWG to study for improvement. The freight cost related to this warranty are the responsibility of the purchaser.

This warranty does not cover or apply to:

  • Damage to the product due to misuse, mishandling, or abuse,
  • Product not assembled or installed according to manufacturer’s instructions,
  • Normal wear and tear
  • Improper environmental placement of unit
  • Lack of water production due to low humidity or temperature levels
  • Acts of God.

In addition, consequential and incidental damages, such as damage to persons or other property are not covered under this warranty.  This warranty is not transferable without written and specific authorization by AwG.

*To activate your 1-year limited warranty, please register your product information (Purchaser’s complete contact information, unit model & serial numbers, purchase date, installation address, power source and electrical supply, & any special conditions) online at www.awg2water.com.